CV10 7RH
CV10 7RF
MASTER / DIAGNOSTIC TECHNICIAN
MASTER/DIAGNOSTIC TECHNICIAN
Key Duties:
Undertake the timely repair and servicing of customer vehicles in accordance with the brands technical standars.
Conduct full examinations of vehicles and identify non-routine defects, or additional faults
either in the workshop or during road tests.
Undertake Electronic Vehicle Health Checks.
Undertake vehicle road testing for diagnosis and to test repairs.
Work closely with the service team and ensuring they are kept informed of the progress of
work on customer vehicles and they are fully briefed on work completed. Discuss technical
issues/works with directly customers when requested.
Provide a knowledgeable, courteous, responsive, and efficient service to all workshop
customers personifying the brands.
Obtain appropriate authorisation if additional work is required on a vehicle.
Build and maintain a high level of technical competence for diagnosing and servicing vehicles.
and utilise regular training and support information provided by Stellantis.
Offer technical advice and support to workshop apprentices.
Be open to try new methods of work designed to improve efficiency.
Person Requirements
You will need to be an experienced, technician with a relevant formal qualification (IMI/City
& Guilds) Master/Diagnosis Technician accreditation (IMI/City & Guilds Level 3) is required
for this position.
Possess good communication skills with the ability to explain technical information to
colleagues and customers accurately and concisely.
Passionate about the industry, and committed to the development of your technical
knowledge and skills.
Customer focused, able to keep customers experience and safety in mind throughout the
service or diagnosis and repair.
Team Player – assist other technicians when workshop is under pressure, and take
ownership of any safety issues you identify in the workshop.
Thorough and able to work with defined processes and guidelines.
Quality focused with first time fix mentality.
Job Type: Full-time
Pay: £40,000.00-£50,000.00 per year
Additional Pay:
Bonus scheme
Performance bonus
Benefits:
• Company pension
Schedule:
• Monday to Friday
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